Job Description The Telesales Operations AM will be responsible for managing the company’s daily functions in telesales and fulfilment. Primary focus will be on basic call center expectations: Meeting sales targets, operating efficiencies, process improvements, technology utilization, people development, quality assurance and financial management.  This individual must have experience running a large operation in a BFSI Consumer Call Center Telesales environment, wherein the functions performed are all outbound. Qualifications

• 2-3  years of management experience in a call center leadership role, primarily focused on sales and retention.
• Experience running a large operation in a Consumer Call Center Telesales environment, wherein the functions performed are all outbound.
• Energetic, self-motivated, focused, personable, goal-oriented sales professional with a strong work ethic and a positive, can-do attitude.
• Excellent leadership, motivation and communication skills required.
• Able to develop strategic plans with timelines and execute as planned.
• Detailed working knowledge of Microsoft Excel.
• Ability to take assignments and understand deliverables.
• Bachelor’s degree or equivalent experience in sales management and customer service positions preferred.
• Strong analytical and problem solving skills required.  Must have excellent attention to detail.

 

Job Title: Pharmacy Manager (Store Business Owner). Industry: Pharma/ Healthcare/ Clinical research Experience: 3 year & above. Education: D. Pharm, B. Pharm & M. Pharm / Pharmacy license is compulsory. Job Location: All over Mumbai Working Hours: 12 Hrs. Gender: Male. Job Responsibilities:

1. Responsible for managing counter team and to maintaining inventory as per the requirements of patients or minimum availability of medicinal as well as other general goods also with respective of new launching products in market.
2. Taking care of on counter customers and coordinating by providing their requirements Handling phone calls of customers and to fulfill their requirements by all mean.
3. Maintaining relations and coordinating with distributors/suppliers by regular delivery of goods, payments related delivered and return of goods and maintaining records of sales, purchase and expired goods and maintain information of sold schedule drugs.
4. Overall responsible for sales strategy and customer management and Managing team under framework as per company’s standards and to encourage and train them.

5. Handling the incoming customers / patients regarding to provide medicine as prescribed by doctors and to explain them about the consumption and awareness and to maintain relevant records.

6. Attaining phone calls, manage home deliveries and to coordinate with sales assistant persons regarding counter sale and to maintain records for next purchase and forwarding to purchase department. Overall responsible to handle and assist management of retail store.

7. Overall responsible for preparing and raising PO, checking the validity of products and manage inventory and maintain relations with distributors and proper coordination for delivery of goods, payments related delivered and return of goods and maintaining physically records of sales, purchase and expired goods inventory.
8. Look after team for the positive performance provided to customer regarding medicines prescribed by doctors and sales of other goods.

9. Regular visits to doctors regarding sharing information on new product in market and make them aware about patient compliance.

10. Set own strategies and to implement on them to achieve a productive growth of likable business and to set own sales target.

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Job Title: IT Maintenance officer / IT Executive / Hardware Engineer. Experience: 2 year & above. Education: Bs – CIT Job Location: Andheri Gender: Male.

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Job Title: Area Manager – Retail Operations Industry: Pharma/ Healthcare/ Clinical research Experience: 4 year & above. Education: Graduate / MBA / PG Diploma in Sales Marketing / Business Management. Job Location: All over Mumbai Gender: Male. Job Responsibilities: To manage operations of multiple Retail Pharmacy stores at Mumbai Will lead a team of Store Managers and manage, coach and train them. Should ideally have experience in managing area operations in Food Retail / Value format Retail Should have managed operations for multiple stores Good team management capabilities and experience Good communication skills A keen planner, strategist and implementer with demonstrated skills in Retail Operations Strong Analytical and Problem-Solving skills Good Communication and Interpersonal Skills Team Leadership  Result Orientation